Inside Sales
Position / Capacity
4
Qualifications
EDUCATION and/or EXPERIENCE: Bachelor's degree (B/A or B/S) from a four-year college or university, and five years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS: Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and effective sales correspondence. Ability to speak effectively before individuals or groups.
SOCIAL SKILLS: Ability to continually interact with others as a contributing member of a close-knit team. Ability to work together with others, possibly of different backgrounds and interests, without friction. Works well with people.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS: Ability to comfortably use computer software in both UNIX and Windows environments. Intermediate to advanced understanding of word-processing, spreadsheet, and related office applications, including contact management software.
SALES SKILLS: Ability to easily use standard negotiation practices and sales techniques to gently influence customers to buy our products. Ability to take effective notes at sales meetings. Ability to effectively listen to customers to determine their actual needs.
TRAVEL: Ability to travel domestically as needed, as much as ten percent (10%) of the working year.
GENERAL: Self starter, able to work independently, able to work under pressure, comfortable with selling into multiple levels of organization, able to work cross-functionally within organization to accomplish sales objectives, results oriented, comfortable with working towards sales quota.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to manipulate papers during filing or mailing; use fingers to type; and reach with hands and arms (and, sometimes, to stoop) to place/replace file folders, documents, etc. The employee is regularly required to hear the telephone and use it to speak clearly to customers. The employee must regularly lift and/or move files or documents weighing up to 10 pounds, and occasionally lift and/or move items (E.g. catalogs, literature, product samples or show display materiel) weighing up to 50 pounds. The employee must also be able to set up a standard
Responsibilities
Sells company underwater lighting and connector/cable assembly products by influencing buyers, through technical product presentation and comparison, to select BIRNS products in preference to competitors'. Performs all necessary office-based sales-related and customer service functions.
Pursue sales leads until finalization, whether by phone, fax, email, direct contact (sales calls or meetings), or any combination. Note: these sales leads may be generated through advertisements, customer feedback, magazine articles, website hits, sales rep reports, etc.
Follow up on major orders, and regularly contact existing customers to assure total customer satisfaction. Interface with customers to handle any problems. Promote and maintain positive customer relations. to assure customer satisfaction.
Exhibit at trade shows. Help set up and break down booth. ‘Work' the booth by obtaining customer leads and entering database information.
Language Skills
4
Computer Skills
34